Frequently asked questions
- Select your club or association
- Choose your products
- Secure online payment
- Your order is processed
- Ready for pickup
- Count more or less 10 days after you have received the processing confirmation mail. 90% of the orders are completed within a week.
- We have samples of all apparel collections in our workshop at your disposal.
- Generally all brands that we suggest are “regular fit", in the product description you can fin additional information.
- Alternatively you can have a look at the size grids by brand
- At this stage all orders need to picked up in our workshop. There are some exceptions for specific organizations, but your organization will let you know.
- We are planing the delivery service for the moment and it should be in place by the second quarter of 2019.
- All items are produced and customized for each order. We do not hold any stock and therefore we cannot exchange or replace any items after the order is completed.
As previously mentioned, you can come and check the fitting before placing the order.
- Should you notice that an purchased item presents a failure, please do notify us within a week after your order has been completed.
If it is clearly a failure of the textile or of the printing, we will replace the item within a week.