You are advised to review our Terms of Service and Privacy Policy to help you understand our policies and procedures. Our Terms of Service and Privacy Policy also governs your use of our website and is incorporated into this User Agreement.
PRODUCTION CYCLE
We complete most orders within 5-15 business days but we make no guarantee of actual delivery dates because product availability can cause delays at times.
RETURN AND REPLACEMENT POLICY
We offer return and replacement of merchandise only when we determine that a product is defective or we have made an error in the customization of a product. Inquiries and replacement requests must be made within 14 days of receiving your product. After 14 days there are no returns or replacements. We warrant that our merchandise is free of manufacturer defects and warrant any errors in the customization of your order that differ from the information you submit to us at the time of your order. Please ensure you select the correct size, design, color and customization before placing your order.
REFUND POLICY
Teamline Shop guarantees all our products against manufacturer defects and errors in the customization of your order that differ from the information you submit to us at the time of your order. If we determine that a product is defective or we have made an error, we will refund your order. Refund inquiries must be made within 14 days of receiving your order or product. Please be sure you select correct sizes, colors and designs before placing your order.
EXCHANGES AND CANCELLATIONS
All orders are custom made on demand. For this reason we do not provide exchanges or cancellations.
PRODUCT AND COLOR DISCLAIMER
Colors of products and customization may vary by product and differ by manufacturer batch lots. The color that appears on your monitor may not be the same as the actual product color because monitor color displays vary greatly. Teamline Shop attempts to be as accurate as possible with product descriptions, colors and images but due to color display discrepancies product and print colors may not always be exactly the same as displayed on your monitor. In addition the thread and dyes used vary from each manufacturer supply batch to the next manufacturer supply batch. We do not warrant colors to be an exact match because this is not possible in the custom apparel industry because batch lots may vary.
CHANGING YOUR ORDER
If you need to change your order, contact team[at]teamline.lu Please include the order number found on your receipt and a complete description of the items or products you would like to change. Changes will only be accepted if the order or product has not already been completed. Please note, if your order has already been processed, you will not be able to modify your order!
COMMUNICATIONS WITH US
By using this website, purchasing products, creating an account, using the service, phoning or faxing us and/or using your e-mail address to communicate with us you agree to receive communications from us electronically, by written mail or by phone. You agree that we may communicate and market to you by e-mail, phone or fax and at times market by direct mail to your physical address. All electronic communications satisfy any legal requirement that such communications be in writing.
CONTENT OWNERSHIP INFORMATION
All content on this site is the exclusive property of Teamline Shop All materials and content on the site are protected by international copyright laws. Site content includes but is not limited to graphics, artwork, text, logos, digital files, data, software, code, html, scripts and all other site content is protected by international copyright laws and intellectual property laws. Using the site or services in no way gives you ownership, right to reproduce, use or grant any intellectual property rights to you.
SITE USE AND YOUR RIGHTS
By using the Site you, the user, agree you are at least 18 (eighteen) years of age or older and can lawfully enter into and form contracts under applicable law. Teamline Shop and the Service are not intended for children under the age of 13 so if you are under the age of 13 please stop using the site now.
Teamline Shop owns all intellectual property, title and interest in the Site and service unless otherwise provided for in this USER AGREEMENT. Without limitation Teamline Shop owns the copyrights in and to the Site, and proprietary technology used to provide the Site. You, the user, will not acquire any right, title or interest therein under this USER AGREEMENT.
You, the user, are merely granted a limited revocable right to access and use the Site and service. The Site must only be used for its intended purposes and is subject to this USER AGREEMENT. You agree not to compete with the Site or create derivative works based on the content of the Site. If you fail to comply with all the terms and conditions of this USER AGREEMENT your right to use the Site may be revoked.
If Teamline Shop determines you, the user, have breached any term or condition of this USER AGREEMENT or have used the Site in a manner deemed inappropriate by Teamline, at its sole discretion, Teamline may cancel any transaction, subscription, membership or account and take any other action to restrict access to any material(s) that may be considered objectionable, without any liability to you.
GENERAL SITE RULES AND USE
Teamline Shop is not intended for use for the purpose of investigation or solicitation. You are fully responsible for any content that you create, design, post, submit, upload, publish or provide on the Site. You agree not to create, submit, post, upload, publish or provide any information, text or other material, that is illegal, unlawful, libelous, defamatory, lewd, obscene, indecent, pornographic, harassing, threatening, invasive, abusive, inflammatory or otherwise objectionable; or that would constitute or encourage a criminal offense or that would otherwise create liability or violate any local, state, national, or international law; or that may infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party. You warrant that you have the lawful right to reproduce and distribute said content and that you have the right to grant any and all necessary rights and licenses for such, including, without limitation, all necessary copyrights and other related rights to the content, free and clear of all claims and encumbrances, without violating the rights of any person, third-party or entity, including any right to privacy or publicity. You warrant that each person depicted in any photograph, artistic work or other derivative work that you submit, if any, has provided consent to the use of any such picture, artistic work, photograph or other derivative work.
If you submit items in which you claim intellectual property rights (e.g. a logo, slogan, design or any other content you upload to the Site) you grant Teamline Shop an irrevocable, limited license to use your intellectual property on the Site, throughout the universe, forever.
You agree not to upload, distribute or otherwise post or publish signature petitions, chain letters, items relating to pyramid schemes, advertising or money solicitations, political campaigning, mass mailings, any form of unsolicited e-mail or “spam,” or offering or disseminating fraudulent services or goods, schemes or promotions.
You agree not to use the Site to disseminate cancel bots, time bombs, Trojan horses, viruses, worms, zombies, or any other similar computer programs that may interfere with or damage any other program, data or computer system.
Teamline Shop reserves the right to monitor and review submissions online and in storage, and to remove or reject any material, which at our sole discretion we believe may be unlawful or objectionable without prior notice to you, the submitting user, organizer or member, however, the reservation of this right does not create any obligation or duty for Teamline to review or reject material, nor does it create any liability for the Site. You acknowledge that what may be objectionable or offensive to one user or member may not be offensive to another user or member. All users or members are encouraged and expected to report any potentially offensive content uploaded on the Site. Teamline will not be held liable should a member or user be offended by anything on the Site, however, we will do our best to be mindful of any complaints and at our sole discretion, may take any action we deem necessary including no action at all.
You agree you will not use the site to impersonate any person or entity or falsely state or misrepresent your relation to a person, business or any other entity, or otherwise incorporate images, content or names that would violate a person’s right of privacy or publicity or incorporate a current or former leader, religious personality, criminal or a notorious person, or any other famous person’s name or likeness. You will not transfer your Zeamline account to another party without written consent from Teamline
SITE AND SERVICE CHANGES
Teamline Shop reserves the right to change, modify, delete or make any changes to the Site and Service at any time and without any notice. This includes the right to change, suspend, or discontinue any aspect of the Site and Service at any time without any liability to you, the user, or any third party. Teamline has ultimate decision making authority and complete discretion over the Site and service including but not limited to the appearance, features, products, prices, features, functionality, commission payments, commission percentages and other terms and conditions on which the site is offered to users.
independent contractors, and no agency, partnership, joint venture or employee-employer relationship is intended or created by this USER AGREEMENT. The invalidity or unenforceability of any term or condition of this USER AGREEMENT will not affect the validity or enforceability of any other term or condition of this USER AGREEMENT, all of which will remain in full force and effect.